Support

Need help? Betpanda’s support team is ready to assist with account questions, deposits and withdrawals, gameplay concerns, or bonus queries. You can reach us via live chat, email at support@betpanda.io, or phone. Live chat is the fastest way to get an answer, while email is ideal for detailed requests or when you need to attach documents. If you prefer to speak with someone directly, phone support is available — check the site for the current number and hours.

Quick Response Times That Keep You Moving

We know time matters. Live chat typically connects you with a representative within a minute, so you can get back to gaming fast. Email replies usually arrive within 12–24 hours, depending on volume and the complexity of your request. Phone calls are generally answered within a few minutes when lines are open. For urgent matters, start a live chat and the team will prioritize where possible.

Find Answers Fast in Our FAQ and Help Center

Before contacting support, try the FAQ and help center for instant answers to common questions about registration, deposits, withdrawals, verification, bonus rules, and technical issues. The FAQ covers step-by-step guides and troubleshooting tips so you can resolve many issues on your own. If you don’t find what you need, the support team will gladly take over and follow up.

Crypto, Payments, and Account Support Made Simple

Betpanda supports a wide range of cryptocurrencies and currencies, including Bitcoin, Ethereum, Tether (USDT), Litecoin, Ripple (XRP), Dogecoin, Tron, plus fiat options in USD and EUR. Support staff can guide you through deposits and withdrawals, explain transaction times, and help with verification documents. If you have questions about withdrawal limits or processing — like lightning withdrawals — contact support and they’ll walk you through the details.

A Knowledgeable Team That Treats You Like a Person

Our agents are trained to handle everything from account verification and security checks to technical glitches and bonus clarifications. Expect polite, clear communication and step-by-step help until your issue is resolved. We may request identity documents for safety and compliance; these checks protect your account and help speed up withdrawals.

For questions about promotions or welcome offers, visit our promotions page. If you prefer, start a live chat now or email support@betpanda.io — we’re here to help, any time.